Terms of service

Effective Date:September 15, 2026

Welcome to Furnilor, an online store operated byFURNITURE BROTHERS LLC. These Terms and Conditions govern your use of the Furnilor website,furnilor.shop, and the purchase of products through our online store.

By accessing or using our website, you agree to these Terms and Conditions. If you do not agree to these terms, please do not use our website.

1. Company Information

Furnilor is operated by:

FURNITURE BROTHERS LLC
490 North Street 116
Longwood, FL 32750
United States

Email:support@furnilor.shop
Phone:+1 517-566-8021
Customer Service:Monday–Friday, 9:00 AM–5:00 PM

2. Products and Product Information

Furnilor offers furniture and home accessories for residential use.

We make every reasonable effort to ensure that product descriptions, images, dimensions, specifications, prices, and availability information are accurate and up to date. However, the appearance of colors and products may vary depending on your device and screen settings.

Product availability may change without prior notice.

We reserve the right to correct any identified errors, inaccuracies, or omissions in product information, pricing, or availability details.

3. Orders and Acceptance of Contract

By submitting an order through our website, you make an offer to purchase the selected products.

An order is considered accepted only after payment has been successfully completed and the order has been confirmed by Furnilor.

We reserve the right to refuse, limit, or cancel orders when necessary, particularly in cases involving pricing errors, product availability issues, reasonable suspicion of fraudulent activity, or other legitimate business or security-related reasons.

If we cancel an order after payment has been made, the corresponding amount will be refunded to the original payment method.

Your statutory consumer rights remain unaffected.

4. Prices and Payment

The prices displayed on our website are the prices indicated at the time of purchase and may change.

Furnilor accepts the payment methods available at checkout through the payment providers listed there.

Payment must be completed successfully before an order can be processed.

Payment information is processed through our payment providers. Furnilor does not intentionally store complete payment card numbers or security codes.

5. Shipping and Delivery

Furnilor currently delivers exclusively within the United States.

We offer free standard shippingon eligible orders.

The standard delivery time is 2–4 business days, including processing and transit time.

Delivery times are estimates and may occasionally be extended due to circumstances beyond our reasonable control, such as shipping carrier delays, extreme weather conditions, or other unforeseen events.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

For more information, please refer to our Shipping Policy.

6. Returns and Refunds

Eligible purchases may be returned by submitting a return request within 30 calendar days of the delivery date, subject to the requirements of our Return and Refund Policy.

Returned products must generally be in new and unused conditionand meet the applicable return requirements.

Furnilor covers the cost of return shippingfor eligible returns.

We do not offer direct exchanges. Customers who wish to purchase a different product may return an eligible item and then place a new order.

No restocking fee will be charged for eligible returns.

Approved refunds will be issued to the original payment method. Furnilor processes approved refunds within up to 5 business daysafter the return has been approved and processed. Depending on your payment provider or bank, additional time may be required for the funds to appear in your account.

Please refer to our Return and Refund Policyfor complete information.

Statutory consumer rights, including legal warranty rights and any applicable rights of withdrawal, remain unaffected.

7. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or does not match your order, please contact us as soon as possible.

Email:support@furnilor.shop
Phone:+1 517-566-8021

We may request your order number, photographs, or other information necessary to investigate the issue and provide appropriate instructions.

Your statutory rights remain unaffected.

8. Website Use

You agree to use the Furnilor website only for lawful purposes.

In particular, you must not:

• Use the website for fraudulent or unlawful activities;

• Attempt to interfere with or disrupt the operation of the website;

• Attempt to gain unauthorized access to systems or accounts;

• Copy, reproduce, or misuse website content without appropriate authorization;

• Use the website in a way that could damage or impair its operation;

• Submit false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to the website when necessary to protect our business, customers, website, or systems.

9. Intellectual Property

Unless otherwise stated, the content of the Furnilor website, including text, graphics, logos, images, product information, design elements, and other materials, is owned by Furnilor or used by Furnilor under appropriate usage rights.

Reproduction, distribution, modification, publication, sale, or commercial use of website content is not permitted without prior written authorization, except where permitted by applicable law.

10. Third-Party Providers and External Services

Our website may use third-party services and providers, including payment processors, shipping providers, analytics and advertising services, and technology service providers.

The use of certain third-party services may also be subject to the terms and policies of those providers.

Furnilor is not responsible for the independent policies or practices of third parties that are outside our control.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have read our Privacy Policy.

12. Website Availability

We make reasonable efforts to keep our website available and functioning. However, we cannot guarantee that the website will always be available, uninterrupted, secure, or error-free.

Website availability may be affected by maintenance, technical issues, service provider problems, or other circumstances beyond our reasonable control.

13. Disclaimer

To the extent permitted by law, the Furnilor website and its content are provided on an availability basis.

We make reasonable efforts to ensure the accuracy of the information provided but cannot guarantee that all content will always be complete, current, or error-free.

Nothing in these Terms and Conditions excludes or limits consumer rights or statutory protections where such exclusion or limitation is prohibited by law.

14. Limitation of Liability

To the extent permitted by law, Furnilor and FURNITURE BROTHERS LLC shall not be liable for indirect damages, consequential damages, special damages, or other losses arising from the use of the website or the purchase of products, where such limitation of liability is legally permitted.

Nothing in these Terms and Conditions limits or excludes liability that cannot be limited or excluded under applicable law.

15. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, website, services, or applicable requirements.

When changes are made, the updated effective date will be displayed at the beginning of this page.

To the extent permitted by law, continued use of the website after changes have been published constitutes acceptance of the updated terms.

16. Governing Law

These Terms and Conditions are subject to the applicable governing law.

Mandatory consumer protection provisions applicable in the consumer's country or place of residence, which cannot be waived to the consumer's detriment, remain unaffected.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Furnilor
Operated by FURNITURE BROTHERS LLC
490 North Street 116
Longwood, FL 32750
United States

Email:support@furnilor.shop
Phone:+1 517-566-8021
Customer Service:Monday–Friday, 9:00 AM–5:00 PM