Terms of service

Effective Date: September 15, 2026

Welcome to Furnilor, an online store operated by FURNITURE BROTHERS LLC. These Terms of Service govern your use of the Furnilor website, furnilor.shop, and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Business Information

Furnilor is operated by:

FURNITURE BROTHERS LLC
490 North Street 116
Longwood, FL 32750
United States

Email: support@furnilor.shop
Phone: +1 517-566-8021
Customer Service: Monday–Friday, 9:00 AM–5:00 PM

2. Products and Product Information

Furnilor offers home furniture and home decoration products.

We make reasonable efforts to ensure that product descriptions, images, dimensions, specifications, pricing, and availability are accurate. However, colors and visual appearance may vary depending on your device or screen settings.

Product availability may change without notice.

We reserve the right to correct errors, inaccuracies, or omissions in product information, pricing, or availability when identified.

3. Orders and Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

An order is not considered accepted until payment has been successfully processed and the order has been confirmed by Furnilor.

We reserve the right to refuse, limit, or cancel an order when necessary, including in cases involving pricing errors, product availability issues, suspected fraudulent activity, or other legitimate business or security concerns.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

4. Pricing and Payment

Prices displayed on the website are shown at the time of purchase and may change without prior notice.

Furnilor accepts payment through available payment providers, including Stripe and PayPal.

Payment must be successfully completed before an order can be processed.

Payment information is processed through our payment providers. Furnilor does not intentionally store complete payment card numbers or security codes.

5. Shipping and Delivery

Furnilor currently ships to addresses within the United States only.

We provide free standard shipping on eligible orders.

Our standard delivery timeframe is 2–4 business days, including handling and transit time.

Delivery estimates are not guaranteed and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, or other unforeseen events.

Customers are responsible for providing an accurate and complete delivery address at checkout.

Additional information is available in our Shipping Policy.

6. Returns and Refunds

Eligible purchases may be returned within 30 calendar days after the date of delivery, subject to the requirements of our Return & Refund Policy.

Returned products must generally be new and unused and meet the applicable return requirements.

Furnilor provides free return shipping for eligible returns.

We do not offer direct exchanges. Customers who need a different product may return an eligible product and place a new order.

There is no restocking fee for eligible returns.

Approved refunds are issued to the original payment method. Furnilor processes approved refunds within up to 5 business days after the return has been approved and processed. Your payment provider or bank may require additional time to make the funds available.

Please review our Return & Refund Policy for complete details.

7. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Contact:

Email: support@furnilor.shop
Phone: +1 517-566-8021

We may request your order number, photographs, or other information needed to review the issue and provide appropriate instructions.

8. Website Use

You agree to use the Furnilor website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities

• Attempt to interfere with or disrupt the website

• Attempt to gain unauthorized access to systems or accounts

• Copy, reproduce, or misuse website content without permission

• Use the website in a way that could damage or impair its operation

• Submit false, misleading, or fraudulent information

We reserve the right to restrict or terminate access to the website when necessary to protect our business, customers, website, or systems.

9. Intellectual Property

Unless otherwise stated, content on the Furnilor website, including text, graphics, logos, images, product information, design elements, and other materials, is owned by or used by Furnilor under appropriate rights.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.

10. Third-Party Services

Our website may use third-party services and providers, including payment processors, shipping providers, analytics services, advertising services, and technology providers.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

Furnilor is not responsible for the independent policies or practices of third-party services outside our control.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Website availability may be affected by maintenance, technical problems, service-provider issues, or circumstances beyond our reasonable control.

13. Disclaimer

To the extent permitted by applicable law, the Furnilor website and its content are provided on an "as available" basis.

We make reasonable efforts to provide accurate information but do not guarantee that all website content will always be complete, current, or error-free.

Nothing in these Terms of Service excludes or limits any consumer rights or protections that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, Furnilor and FURNITURE BROTHERS LLC will not be responsible for indirect, incidental, special, consequential, or other losses arising from your use of the website or purchase of products where such limitations are permitted by law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable requirements.

When changes are made, the updated effective date will be displayed at the beginning of this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms of Service, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service are governed by applicable laws of the jurisdiction in which FURNITURE BROTHERS LLC operates, without limiting any mandatory consumer protections that may apply to you under applicable law.

17. Contact Us

If you have questions about these Terms of Service, please contact us:

Furnilor
Operated by FURNITURE BROTHERS LLC
490 North Street 116
Longwood, FL 32750
United States

Email: support@furnilor.shop
Phone: +1 517-566-8021
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM