Shipping policy
Effective Date: September 15, 2026
Furnilor is committed to providing a clear and reliable shipping experience. This Shipping Policy explains where we ship, our delivery timeframe, and what customers can expect after placing an order.
Shipping Area
Furnilor currently ships to addresses within the United States only.
Shipping Cost
We offer free standard shipping on orders shipped within the United States.
Delivery Time
Our standard delivery timeframe is 2–4 business days, including both handling and transit time.
Delivery times are estimates and may occasionally be affected by circumstances outside our control, such as carrier delays, severe weather, or other unforeseen events.
Order Processing
Orders are processed after the order is successfully placed and payment has been confirmed.
Our stated 2–4 business-day delivery timeframe includes both handling and transit.
Tracking
When tracking information is available, it will be provided to the customer through the contact information associated with the order.
Delivery Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you need to correct your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Delayed, Lost, or Damaged Deliveries
If your order is delayed, appears to be lost, or arrives damaged, please contact our customer support team so we can assist you.
For damaged or incorrect items, please contact us promptly and provide your order information and, when applicable, photographs of the item and packaging.
Returns
Eligible purchases may be returned within 30 calendar days after delivery, subject to the conditions outlined in our Return & Refund Policy.
Furnilor offers free return shipping for eligible returns. We do not offer direct exchanges.
For complete information about returns and refunds, please review our Return & Refund Policy.
Customer Support
If you have questions about shipping or your order, please contact us:
Furnilor
Operated by FURNITURE BROTHERS LLC
490 North Street 116
Longwood, FL 32750
United States
Email: support@furnilor.shop
Phone: +1 517-566-8021
Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM