Shipping policy
Effective Date:September 15, 2026
Furnilor places great importance on transparent and reliable shipping. This Shipping Policy explains where we deliver, what delivery times you can expect, and what you should know after placing an order.
Shipping Area
Furnilor currently delivers exclusively to shipping addresses within the United States.
Shipping Costs
We offer free standard shippingon all orders within the United States.
Delivery Time
The standard delivery time is 2–4 business days, including processing and transit time.
Delivery times are estimates. In some cases, delays may occur due to circumstances beyond our control, such as shipping carrier delays, extreme weather conditions, or other unforeseen events.
Order Processing
Orders are processed after they have been successfully placed and payment has been confirmed.
The stated delivery time of 2–4 business days includes both order processing and transit.
Order Tracking
If a tracking number is available for your order, it will be provided using the contact information associated with your order.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you need to correct your shipping address, please contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that the shipping address can still be changed.
Delayed, Lost, or Damaged Deliveries
If your order is delayed, appears to be lost, or arrives damaged, please contact our customer service team so we can assist you.
If you receive a damaged or incorrect product, please contact us as soon as possible and provide your order information. If necessary, we may ask you to provide photos of the product and its packaging.
Returns
Eligible purchases may be returned within 30 calendar days of delivery, subject to the conditions of our Return and Refund Policy.
Furnilor covers return shipping costs for eligible returns. We do not offer direct exchanges.
For more information about returns and refunds, please refer to our Return and Refund Policy.
Statutory consumer rights, including legal warranty rights and any applicable rights of withdrawal, remain unaffected.
Customer Service
If you have any questions about your delivery or order, please contact us:
Furnilor
Operated by FURNITURE BROTHERS LLC
490 North Street 116
Longwood, FL 32750
United States
Email:support@furnilor.shop
Phone:+1 517-566-8021
Customer Service:
Monday–Friday
9:00 AM–5:00 PM